Protection Assistant Mamfe

SCOPE OF WORK
Under the direction supervision of the Protection Officer, the Protection Assistant will:
•    Ensure the supervision, management, and follow-up of survivors’ cases at the level of the safe space but also in the community.
•    Ensure that the care activity respects the guiding principles of case management, namely confidentiality, security, respect for dignity and non-discrimination.
•    Compliance with the criteria established by the Protection program, through the program quality checklist.
•    Collect data on reported cases and ensure the availability of essential information on survivors’ needs and necessary tools for medical referral or other necessary services (including post-rape kit, confidential and private places, data sheets, etc.)
•    Share a weekly and monthly report of assisted cases with your supervisor.
•    Present a quarterly analysis of GBV cases treated with his/her supervisor for programmatic guidance, including sensitization themes.
•    Set up an action plan with their survivor to allow follow-up and support in the implementation.
•    Maintain good relations internally with program staff and externally with other actors involved in GBV, namely medical providers for monitoring, support, and advocacy for access to services.
•    Actively participate in weekly Protection team meetings as well as in internal and external trainings, team retreats and other meetings or workshops.
•    Collaborate closely and effectively with those responsible for other sections within the Protection Program.
•    Attend various meetings within and out of the IRC as requested by the  Protection Officer, or the Program Manager/Coordinator; 
•    Participate fully in the distribution on dignity kits and related activities.
•    Perform other tasks requested by the WPE program hierarchy or necessary for the organization

Technical Quality
•    Be in permanent contact with health centers to ensure good medical care, and that the centers have post-rape kits;
•    Regularly updates the GBVIMS data collection tools and share the report with his supervisor and the MEAL Officer.
•     Ensures the protection and retention of survivor information in a secure and confidential space.
•     Participates in capacity building of case management focal points on guiding principles and psychosocial support, referral to health centers and other available services.
•    Implements, under the supervision of the Protection Officer and in collaboration with the M&E officer, the tools developed for monitoring the quality of the services provided by the health centers and his/her psychosocial focal points.
•    Assists the Protection Officer with the design and development of training modules on relevant topics for focal points and target groups.
•    Follows the guiding principles [respect, confidentiality, non-discrimination, security], and treat survivors with respect and compassion while maintaining confidentiality.
•    Ensures security, safety, and confidentiality of safe spaces in the intervention areas.

Monitoring
•    Prepare and submit weekly/monthly plans/reports.
•     Proactively identify the challenges faced by psychosocial focal points, proposing solutions in line with the objectives and activities of the program.
•     Liaise with the IRC team to ensure good referral of cases between programs.
•     Carry out some assessments in implementing communities as  need arises.    

General
•     Adheres to the IRC Way (IRC Ethics).and safeguarding, anti-workplace harassment. Ensures the optimal implementation of the IRC Way in the working environment and during the implementation of activities.
•      Portrays exemplary good behavior by implementing both the IRC Way and humanitarian principles at home and in the society.
•      Is available to perform any other ad hoc task deemed useful by his / her direct supervisor or by the IRC.
•    Contributes to the production of the weekly report and the monthly report or any other reports requested by the supervisor.
•     Actively participates in weekly Protection team meetings as well as in internal and external trainings, team retreats and other meetings or workshops.
•    Collaborates closely and effectively with those responsible for other sections/field bases/communities within the Protection program.
•    Performs other tasks requested by the Protection program hierarchy.
•    Track complaints and document lessons learned, best practices.
•     Other functions
•       Ensure that all activities will be implemented in accordance with IRC operational policies.
•     Other additional tasks assigned by the supervisor.

Qualifications
•    Holder of a university degree in Psychology, human rights, law, gender or related fields…
•    A minimum of one year of professional experience in a company or in an NGO, CSO with community development initiatives preferably, a proven capacity in community mobilization, identification, registration, and selection of beneficiaries is highly required.
•    Experience in case management, preferably in GBV case management
•    Good knowledge of GBV core concepts, guiding principles, and attitudes towards survivors
•      Understands and speaks local languages fluently and a good ability to speak and write English and pidgin English.
•    Have a good behavior and a respectful attitude towards beneficiaries, local authorities, community leaders, colleagues, and superiors.
•    Knowledge of other local languages of the community, as well as of the cultures and traditions of the community would be an asset.
•    Be flexible; be able to work in a team, sometimes under pressure and often in an unstable security environment.
•    Basic knowledge of computer tools: Word, Excel, Power Point and MS Outlook would be an asset.
•     Have a sense of organization and a strong ability to manage time.
•    Have excellent interpersonal and teamwork skills.
•    Be of Cameroonian Nationality.
•    Female candidates are highly encouraged to apply
•    Applications will be considered on rolling basis.

The deadline for submitting applications is August 21, 2026.