Cash and Voucher Assistance (CVA) Officer

Job Purpose

The Cluster CVA Officer will provide technical advice to improve the quality and accountability of cash interventions, practical solutions for challenges in cash interventions, support the procurement of Financial Services Providers for National Societies in the region, strengthen CVA capacities, and facilitate the technical coordination among partners on cash interventions. The position will support decision making and implementation, as well as increasing the accountability of National Societies assisting crisis-affected people with timely and quality cash and voucher assistance. The position directly supports: Cameroon, Equatorial Guinea, Sao Tomé & Principe and Gabon and furthermore advices 5 other countries.

The incumbent will also be responsible for providing technical support to NSs on their cash preparedness journey with the objective to have them ready to deliver, when appropriate, CVA in a timely, accountable and effective manner at any time and at any scale. This will ensure that emergency responses being implemented by those NSs are always routinely considered for CVA during response options analysis and are based on informed decisions. The incumbent will also support the mainstreaming of CVA across all operations / plans when relevant.

The CVA Officer will work in close coordination with the Regional CVA Coordinator (based in Nairobi) and the Cluster focal points for Disaster Management, Procurement and Preparedness. The CVA officer will collaborate and seek support from the Regional Cash CVA Coordinator and the Cash Hub as needed.

Job Duties and Responsibilities

Working together with technical coordinators of the Cluster and the Regional CVA Coordinator, the CVA Officer will work within the following areas:

CVA design, implementation and monitoring:

• Support the implementation and revision of all CVA activities included in National Societies (NS) of the Central Africa Region response plans and budgets
• Provide direct support to the IFRC team and the NS setting up cash and voucher assistance interventions
• Ensure completion of cash planning, preparation and rollout of activities in NS with a cash component within DREF’s

and Emergency Appeals

• Ensure that market assessment, financial service provider mapping, tendering and contracting are conducted in due time to have a timely and effective implementation that meets the programme objectives in the Central African NS that use cash or vouchers as a response tool
• Monitor progress of cash interventions of the NS with a cash component in the Central Africa Region, and collect required reporting documentations per IFRC standards

• Education

• University degree or professional qualification in Humanitarian Assistance or another relevant area
• Practical Emergency Cash Transfer Training (PECT) or other relevant high-level cash training
• Cash Level 2 Training
• Market Assessment Training
• Technical training in disaster preparedness, response and recovery
• ODK or KoBo Training

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• Experience

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• At least 5 years of experience in humanitarian assistance
• At least 3 years of experience implementing or coordinating cash and voucher responses within a humanitarian context
• Demonstrated experience in assessments which including market and cash feasibility considerations
• Proven capacity strengthening experience with National Societies or national or local partners, delivering trainings and providing on the job training and coaching
• Understanding of data protection and data responsibility in humanitarian action
• Experience in financial service provider procurement
• Experience with integrated data management tools such as Red Rose
• Experience living and working in challenging and multicultural environments

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• Knowledge, Skills and Languages

• Sound knowledge of and commitment to, a holistic approach to disaster management, with a particular understanding of recovery, and proven experience in cash and voucher assistance
• Good understanding of food security, shelter, livelihoods, and WASH interventions
• Proven skills in strategic and operational planning, budgeting and reporting emergency response that include CVA
• Understanding of the key issues relating to delivering cash at scale and skills to address them
• Knowledge of feedback and response mechanism, including of appropriate methods of beneficiary communication and channels.
• Strong analytical and problem-solving skills with independent decision-making capacity and the ability to think strategically while under pressure
• Excellent communication and inter-personal skills with the ability to represent the
• International Federation and to negotiate and influence people’s opinions
• Ability to transfer knowledge, skills, and/or abilities to staff and volunteers
• Fluently spoken and written English and French

• Competencies, Values and Comments

• Respect for diversity, integrity, professionalism, accountability

• Communication, collaboration and teamwork, judgement and decision making, creativity and innovation, building trust