IT Intern

IT Intern

  •   1 Vacancy
  • 280 Views

Employee type

Full-Time

Position

Intern/Student

Offer Salary

Competitive

For Freelance

No

Application deadline

Jul 15, 2026

Job Description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.

Major Responsibilities:

  • Work in collaboration and under supervision of the IT Manager to ensure that end users computers are setup and configured with the IRC standard Operating system and applications versions (IRC image).

  • Monitor and maintain IT systems across the Bamenda office and all field sites.

  • Ensure that computers peripherals such as scanners, printers, monitors, mouse and others are configured and properly working for all field staff members.

  • Aid end users for the configuration and troubleshooting of Microsoft suite products such as Teams, Outlook, Word, Excel, and PowerPoint.

  • Assist on the monitoring and troubleshooting of the network infrastructure following applicable IRC policies.

  • Work with the Country/Regional IT Lead, the IRC Network Operations Center (NOC) and Internet Service provider to ensure that offices are always connected to Internet and that all users are connected to the LAN and have access to Internet.

  • Assist on Maintaining up to date IT documentation reflecting current computers assets status and network configurations.

  • Ensure timely delivery of IT project activities and resolution of IT issues.

  • Perform other duties as directed by the IT Manager.

 

Job Requirements:
Education: Bacc + 2 or bachelor’s degree in computer engineering and/or equivalent in relevant field

 

Technical Skills & Experience:

  • Strong knowledge of Microsoft Operating systems (Windows 10/11) and Applications suite installation and troubleshooting (Excel, Word, PowerPoint, Publisher, Teams, OneDrive, and Box

Drive)

  • Strong troubleshooting skills, with the ability to effectively convey technical troubleshooting results to IT peers for seamless issue resolution.

  • Experience in printers, desktop and laptop installation and maintenance.

 

Soft Skills and Competencies:

  • Ability to work harmoniously with other staff members in cross cultural contexts.

  • Good verbal communication and report-writing skills with the ability to convey information effectively in the Country's official languages (English and French).

  • Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.

Language Skills: Excellent written and spoken English (French is an advantage).

 

Candidate Profile:
The ideal candidate must:

  • Be under 26 years of age;

  • Have a solid foundation in Windows 10 and 11;

  • Have experience using Microsoft Office 365 (Word, Excel, PowerPoint, Outlook) and MS Teams;

  • Be proficient in managing tickets via ServiceNow;

  • Be able to use remote support tools;

  • Be able to communicate in French and English.

 

Where to submit applications:

  • Bamenda Office: Up-station, GRA Extension B

  • Online

 

The deadline for submitting applications is July 14, 2026

Skills
English proficiency
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