Manager, Field Site LN

Program Management 
• Monitor programming in collaboration with technical departments leads to assure timely and efficient implementation in accordance with humanitarian principles, IMC rules and regulations and donor requirements in the area. 
• Promote positive leadership within field site through regular and efficient internal coordination meetings. 
• Manage programming activities for timely implementation of all activities listed in the proposal. 
• Assist teams in the development and execution of work plans. 
• Track monthly expenditure and project future expenses in reference to activities being implemented at field sites 
• Coordinate activities with implementing agencies in the area to avoid duplication and to address gaps in service. 
• Regularly update country office on progression of programs as per protocol 
When applicable: 
• With support from the country MEAL team, ensure monitoring and evaluation systems are in place for effective program reporting, for use in coordination with program staff. 
• Ensure availability of up-to-date information on the affected and targeted community and coordinates beneficiary lists and numbers with different stakeholders.  
• Ensure program implementation is on time, target and budget, using available M&E systems to reach desired impact. 
• Make sure program data is updated on regular basis.  
• Work with staff to submit timely and high-quality data and reports.

Human Resources Management and Capacity Building  
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence. 
• When applicable, oversee logistic and administrative actions of the programs in the field site 
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews. 
• Support country office HR on the recruitment and orientation of new team members as necessary in collaboration with program management. 
• Promote shared understanding of IMC rules and regulations through ongoing training for staff. 
• Assist in developing staff capacity and deliver/monitor the implementation of the plan. 
• Contribute to country team-building efforts, help team members identify problem-solving 
options and ensure the integration of all team members into relevant decision-making processes

Monitoring, Evaluation, Accountability and Learning 
• Integrate MEAL approaches and activities into program plans and operations, outlining how MEAL will be implemented at each stage of the program cycle. 
• Support country MEAL team in establishing MEAL system, data collection tools, and a formal mechanism to capture, monitor, respond to and act on feedback and complaints from communities.  
• Ensure all staff and volunteers receive basic communication and complaint handling skills training. 
• Ensure their staff know how to receive, record, and refer (to the CBFRM) feedback and complaints should they be approached by a member of the community.   
• Ensure their staff know how to provide basic informed consent (explaining what happens to feedback/complaint, timeline, how they can contact IMC, how/when they should receive a response from IMC, rights/limitations regarding anonymous complaints, etc.). 
• Based on findings, lessons, feedback and assessment data generated from MEAL system, identify and utilize the best approaches to provide communities with relevant and actionable life-saving and life-enhancing activities and information.

Security  
• Work closely with Security Management Teams and CD to ensure that Standard Operating Procedures are developed for the field site areas of operations. Assist in the revision of security plans. 
• Ensure staffs are aware of and are able to follow standard operation procedures. 
• Understand and monitor changes in the surroundings and alert security managers to changes. 
• Develop a network to get relevant security information. Develop good contacts to cross check contextual changes.

Representation 
• Promote IMC’s work and liaise with relevant external stakeholders, local leaders and government officials. 
• Generate a positive image of IMC and its personnel in the field site location 
• Represent IMC to UN and INGO community and build collaborative partnerships with NGO partners, sub-grantees, and other stakeholders.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

• Typically, a Bachelor’s Degree in related field is preferred. Equivalent combination of relevant education and experience may be substituted as appropriate. 
  • Typically, 5+ years of relevant and progressive NGO project and personnel management experience in humanitarian or development contexts, including a minimum of 2 years of international work experience in an operations management role 
  • Experience in project management in the humanitarian sector 
  • Familiarity with international humanitarian operations, coordination structures, and the mandates of donors, UN agencies, and other NGOs 
  • Good understanding of financial management and strategic planning 
  • Understanding and ability to work in unstable and multi-cultural environment (cultural sensitivity) 
  • Profound cross-cultural awareness and insight into health care issues,  
  • Ability to, exercise sound judgment and make decisions independently, extremely flexible, and have the ability to cope with stressful situations and frustrations  
  • Ability to relate to and motivate staff effectively 
  • Creativity and the ability to work with limited resources 
  • Excellent decision-making skills, Team player and strong communication skills, both oral and written. 
  • Proficient in computer applications, especially with MS Word and MS Excel, MS PowerPoint 

• Additional Technical or Language Requirements / Exigences techniques ou linguistiques supplémentaires

  - Typically, a bachelor's degree in a related field is preferred. An equivalent combination of relevant education and experience may be substituted as appropriate. - Typically, 5+ years of relevant and progressive NGO project and personnel management experience in humanitarian or development contexts, including a minimum of 2 years of international work experience in an operations management role - Experience in project management in the humanitarian sector - Familiarity with international humanitarian operations, coordination structures, and the mandates of donors, UN agencies, and other NGOs - Good understanding of financial management and strategic planning - Understanding and ability to work in unstable and multi-cultural environment (cultural sensitivity) - Profound cross-cultural awareness and insight into health care issues, - Ability to, exercise sound judgment and make decisions independently, extremely flexible, and could cope with stressful situations and frustrations - Ability to relate to and motivate staff effectively - Creativity and the ability to work with limited resources - Excellent decision-making skills, Team player and strong communication skills, both oral and written. - Proficient in computer applications, especially with MS Word and MS Excel, MS PowerPoint

  Code of Conduct / Code de conduite

   

  As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report. If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

   

  Dans le cadre de ce poste, une personne doit promouvoir et encourager une culture de la conformité et de l'éthique dans l'ensemble de l'organisation et maintenir une compréhension claire des normes de conformité et d'éthique d'International Medical Corps et des donateurs et les respecter. Le personnel est également chargé de prévenir les violations de notre code de conduite et d'éthique, qui peuvent impliquer des conflits d'intérêts, de la fraude, de la corruption ou du harcèlement. Si vous constatez, entendez parler ou êtes mis(e) au courant de toute violation du code de conduite et d'éthique ou de la politique de sauvegarde, vous avez l'obligation de le signaler. S'il s'agit d'un poste de supervision qui implique de donner l'exemple d'un comportement éthique par sa propre conduite et la supervision du travail des autres ; de s'assurer que les personnes sous votre responsabilité ont suffisamment de connaissances et de ressources pour suivre les normes décrites dans le code de conduite et d'éthique ; de contrôler le respect des normes par les personnes que vous supervisez ; d’appliquer le code de conduite et d'éthique et les politiques d'International Medical Corps, y compris la politique de sauvegarde et la politique de protection contre le harcèlement, l'intimidation et l'inconduite sexuelle sur le lieu de travail, de manière cohérente et équitable ; de soutenir les employés qui, de bonne foi, soulèvent des questions ou des inquiétudes.

   

  Safeguarding / Sauvegarde

   

  It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.

   

  Il est de la responsabilité et de l'obligation de tout le personnel de sauvegarder et protéger les populations auprès desquelles il intervient, y compris les adultes qui peuvent être particulièrement vulnérables et les enfants. Cela inclut, de la part de notre personnel ou de nos partenaires, la protection contre les comportements suivants : exploitation et abus sexuels ; exploitation, négligence ou abus d'enfants, d'adultes à risque ou de personnes LGBTI ; et toute forme de traite des êtres humains.

   

  Equal Opportunities / Égalité des chances

   

  International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

   

  International Medical Corps est fière d'offrir à tous ses employés et candidats qualifiés l'égalité des chances en matière d'emploi, sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'origine nationale ou ethnique, d'âge, de handicap ou de statut d'ancien combattant.